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- Status
-
Closed
- Language / Langue
- Bilingual
- Job Category / Catégorie d'emploi
- Heritage / Patrimoine
- Summer Jobs / Emplois d'été
- Position Title / Titre de postes
- Attendant Recreation & Culture
- Program Name / Nom du programme
- Location Name / Nom de l'emplacement
- Alternate Location / Emplacement secondaire
- Shifts
- 9am-5pm
- Start Date / Date de début
- 17 Sun Jun, 2012
- Qualifications / Qualités requises
- Education: Grade 10
Experience: Experience working with the public and providing service to customers
Certificate/License: Valid Standard First Aid/CPR 'C'
Knowledge: Develops a working knowledge of the Department's facilities, programs and policies
Competencies/skills and abilities:
-Demonstrate effective decision-making and judgement
-Ability to work effectively in both a team setting and independently with minimum supervision
-Positive and effective communication and customer service skills
-Demonstrated leadership abilities
-Ability to relate positively and effectively with a wide diversity of people
- Interested? Apply by email to: / Intéressé? Envoyez votre demande par courriel à :
- marie-pier.asselin@ottawa.ca
- Alternate Email / Courriel secondaire
- Pay Grade / Échelle salariale
- 2 ($10.53-$10.90)
- Comments / Commentaires
- Under the supervision of the Parks & Recreation Portfolio Manager or Supervisor or Program Coordinator, the Recreation Attendant:
1. Customer Service
• Provides service to customers with respect to inquiries, in person or by telephone, regarding programmes and use of the facility.
• Communicates in person or on the phone with clients delivering specific program messages such as cancellations.
• Provides general supervision of user groups in the facility, and controls access to facility areas.
• Open and/or closes the facility when required.
• Assists in preparation of the facility for user groups.
• Ensures the facility is cleaned after an event.
• Assists Instructors, Leaders or other staff with equipment set up, take down and clean-up.
• Enforces / ensures compliance with facility rules, regulations, policies and procedures with customers using the facility.
• Ensures safety and security of customers, facility and equipment.
• Manages incidents that may occur with customers and facility users, may include contacting supervisor if situation is of a serious nature.
• Provides assistance to customers concerning use of recreation facility i.e. providing equipment.
2. Administration
• Collects statistical information, such as attendance for prepared reports.
• Assists in the administration of centre equipment and supply inventory i.e. assisting with inventory review.
• Provides assistance and information to staff and the public concerning availability of furniture, sound systems, equipment, etc.
• Answers the telephone and takes messages on behalf of program staff.
3. Cash Management
• May accept limited amounts of cash from customers, such as drop in fees.
• Prepares a summary for any funds collected which is then submitted to a supervisor, customer service staff or is placed in a safe.
4. Other Duties
• Serves as primary and/or secondary first aid provider.
• Performs work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all City of Ottawa Corporate/Departmental Policies and Procedures.
• Performs other duties as assigned, which are unplanned, or of a transient nature and are consistent with the above job summary and duties.
- Application Deadline / Date limite de présentation des demandes
- 09 Sat Jun, 2012
- Created
- Thursday, May 31, 2012 10:17:32 EDT
- LastModif
- Monday, June 11, 2012 10:38:42 EDT
