Bilingual

    Status
    Closed
    Language / Langue
    Bilingual
    Job Category / Catégorie d'emploi
    Heritage / Patrimoine
    Summer Jobs / Emplois d'été
    Position Title / Titre de postes
    Attendant Recreation & Culture
    Program Name / Nom du programme
    Location Name / Nom de l'emplacement
    Alternate Location / Emplacement secondaire
    Shifts
    August 17 5:45pm-9:15pm
    August 18 11:30am-6:30pm
    August 18 6pm-1am

    Start Date / Date de début
    17 Fri Aug, 2012
    Qualifications / Qualités requises
    Education: Grade 10

    Experience: Experience working with the public and providing service to customers

    Certificate/License: Valid Standard First Aid/CPR 'C'

    Knowledge: Develops a working knowledge of the Department's facilities, programs and policies

    Competencies/skills and abilities:
    -Demonstrate effective decision-making and judgement
    -Ability to work effectively in both a team setting and independently with minimum supervision
    -Positive and effective communication and customer service skills
    -Demonstrated leadership abilities
    -Ability to relate positively and effectively with a wide diversity of people
    Interested? Apply by email to: / Intéressé? Envoyez votre demande par courriel à :
    marie-pier.asselin@ottawa.ca
    Alternate Email / Courriel secondaire
    Pay Grade / Échelle salariale
    2 ($10.53-$10.90)
    Comments / Commentaires
    Under the supervision of the Parks & Recreation Portfolio Manager or Supervisor or Program Coordinator, the Recreation Attendant:
    1. Customer Service
    • Provides service to customers with respect to inquiries, in person or by telephone, regarding programmes and use of the facility.
    • Communicates in person or on the phone with clients delivering specific program messages such as cancellations.
    • Provides general supervision of user groups in the facility, and controls access to facility areas.
    • Open and/or closes the facility when required.
    • Assists in preparation of the facility for user groups.
    • Ensures the facility is cleaned after an event.
    • Assists Instructors, Leaders or other staff with equipment set up, take down and clean-up.
    • Enforces / ensures compliance with facility rules, regulations, policies and procedures with customers using the facility.
    • Ensures safety and security of customers, facility and equipment.
    • Manages incidents that may occur with customers and facility users, may include contacting supervisor if situation is of a serious nature.
    • Provides assistance to customers concerning use of recreation facility i.e. providing equipment.



    2. Administration
    • Collects statistical information, such as attendance for prepared reports.
    • Assists in the administration of centre equipment and supply inventory i.e. assisting with inventory review.
    • Provides assistance and information to staff and the public concerning availability of furniture, sound systems, equipment, etc.
    • Answers the telephone and takes messages on behalf of program staff.

    3. Cash Management
    • May accept limited amounts of cash from customers, such as drop in fees.
    • Prepares a summary for any funds collected which is then submitted to a supervisor, customer service staff or is placed in a safe.

    4. Other Duties
    • Serves as primary and/or secondary first aid provider.
    • Performs work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all City of Ottawa Corporate/Departmental Policies and Procedures.
    • Performs other duties as assigned, which are unplanned, or of a transient nature and are consistent with the above job summary and duties.

    Application Deadline / Date limite de présentation des demandes
    10 Fri Aug, 2012
    Created
    Wednesday, August 01, 2012 09:41:49 EDT
    LastModif
    Tuesday, August 14, 2012 09:53:46 EDT


    The original document is available at https://wiki.ottawa.ca/prvacancies/item473