- Status
-
Closed
- Language / Langue
- Bilingual
- Job Category / Catégorie d'emploi
- Culture / Culture
- Summer Jobs / Emplois d'été
- Position Title / Titre de postes
- Customer Service Representative 2
- Program Name / Nom du programme
- Arts Court
- Location Name / Nom de l'emplacement
- Arts Court
- Alternate Location / Emplacement secondaire
- Shifts
- Sundays at 9am-5pm & 5pm-11pm
Wednesdays at 9am-5pm
Thursdays at 3pm-11pm
Fridays at 3pm-11pm
Saturdays at 5pm-11pm
- Start Date / Date de début
- 31 Fri Mar, 2023
- Qualifications / Qualités requises
- JOB SUMMARY
The Recreation, Cultural and Facility Services department is responsible for building a healthy, inclusive and vibrant City, as well as ensuring that communities, residents and visitors have access to the recreation and cultural places, programs, events and services that allow them to experience all the benefits the City has to offer, and overseeing Buildings and Facilities Management for improved service delivery integration, ensuring the best possible client experience in City facilities.
You are responsible for providing support to the Recreation Facility, Arts Centre or programs assigned in functional areas of cash management, clerical/administrative support, technical duties, program registration and information, program support, general supervision, and quality service to our customers.
EDUCATION AND EXPERIENCE
Completion of Grade 11
Minimum of 1 year of experience in an administrative role and working with the public
Completion of college diploma in Administration, Recreation or related field, combined with a minimum of 6 months of experience, is desirable
CERTIFICATIONS AND LICENCES
Current Standard First Aid certificate
Current CPR - 2-rescuer certificate
Current AED Operator certificate
AODA Customer Service/IASR Training
KNOWLEDGE
Demonstrated expertise with computers and an ability to develop a comprehensive understanding and expertise with corporate software applications required, (Word, Excel, Presentations, Class, Electronic Cash Management Systems, Microsoft Outlook)
Office and administrative procedures
Word processing skills
Highly developed and effective communication and customer service skills
COMPETENCIES, SKILLS AND ABILITIES
Excellent organizational skills and an ability to work in a multi-task environment.
Demonstrated effective decision-making and judgement.
Able to format documents in various software programs.
Set up and maintain records and information management systems, hard copy and electronic.
Ability to work effectively in both a team setting and independently with minimum supervision.
Demonstrated leadership abilities.
Ability to relate positively and effectively with a wide diversity of people.
Understanding of cash management and process systems.
Problem- solving skills.
Displays initiative, reliability and flexibility.
Clear Communication skills.
Good interpersonal skills.
Able to work in an environment, which has multiple demands and changing priorities.
- Interested? Apply by email to: / Intéressé? Envoyez votre demande par courriel à :
- caroline.obeid@ottawa.ca
- Alternate Email / Courriel secondaire
- teral.bruinsma@ottawa.ca
- Pay Grade / Échelle salariale
- 9($15.50-$16.63)
- Comments / Commentaires
- Application Deadline / Date limite de présentation des demandes
- 06 Thu Apr, 2023
- Created
- Friday, March 31, 2023 11:22:30 EDT
- LastModif
- Tuesday, April 11, 2023 06:08:10 EDT
