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Bilingual

Status
Closed
Language / Langue
Bilingual
Job Category / Catégorie d'emploi
Heritage / Patrimoine
Summer Jobs / Emplois d'été
Position Title / Titre de postes
Attendant Recreation & Culture
Program Name / Nom du programme
Location Name / Nom de l'emplacement
Alternate Location / Emplacement secondaire
Shifts
6:15pm-10pm
Programming (Ghost Hunt)

Start Date / Date de début
28 Sun Oct, 2012
Qualifications / Qualités requises
Education: Grade 10

Experience: Experience working with the public and providing service to customers

Certificate/License: Valid Standard First Aid/CPR 'C'

Knowledge: Develops a working knowledge of the Department's facilities, programs and policies

Competencies/skills and abilities:
-Demonstrate effective decision-making and judgement
-Ability to work effectively in both a team setting and independently with minimum supervision
-Positive and effective communication and customer service skills
-Demonstrated leadership abilities
-Ability to relate positively and effectively with a wide diversity of people
Interested? Apply by email to: / Intéressé? Envoyez votre demande par courriel à :
marie-pier.asselin@ottawa.ca
Alternate Email / Courriel secondaire
Pay Grade / Échelle salariale
2 ($10.53-$10.90)
Comments / Commentaires
Under the supervision of the Parks & Recreation Portfolio Manager or Supervisor or Program Coordinator, the Recreation Attendant:
1. Customer Service
• Provides service to customers with respect to inquiries, in person or by telephone, regarding programmes and use of the facility.
• Communicates in person or on the phone with clients delivering specific program messages such as cancellations.
• Provides general supervision of user groups in the facility, and controls access to facility areas.
• Open and/or closes the facility when required.
• Assists in preparation of the facility for user groups.
• Ensures the facility is cleaned after an event.
• Assists Instructors, Leaders or other staff with equipment set up, take down and clean-up.
• Enforces / ensures compliance with facility rules, regulations, policies and procedures with customers using the facility.
• Ensures safety and security of customers, facility and equipment.
• Manages incidents that may occur with customers and facility users, may include contacting supervisor if situation is of a serious nature.
• Provides assistance to customers concerning use of recreation facility i.e. providing equipment.



2. Administration
• Collects statistical information, such as attendance for prepared reports.
• Assists in the administration of centre equipment and supply inventory i.e. assisting with inventory review.
• Provides assistance and information to staff and the public concerning availability of furniture, sound systems, equipment, etc.
• Answers the telephone and takes messages on behalf of program staff.

3. Cash Management
• May accept limited amounts of cash from customers, such as drop in fees.
• Prepares a summary for any funds collected which is then submitted to a supervisor, customer service staff or is placed in a safe.

4. Other Duties
• Serves as primary and/or secondary first aid provider.
• Performs work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all City of Ottawa Corporate/Departmental Policies and Procedures.
• Performs other duties as assigned, which are unplanned, or of a transient nature and are consistent with the above job summary and duties.
Application Deadline / Date limite de présentation des demandes
26 Fri Oct, 2012
Created
Tuesday, October 23, 2012 08:20:26 EDT
LastModif
Tuesday, November 13, 2012 14:56:05 EST